A day in the life of… Paul Ratcliffe

Find out first hand, what it’s like being a professional trustee at PTL:

Paul’s background is in pensions wind up administration, with a specific focus on PPF transition, having worked for both Mercer and Higham Dunnett Shaw prior to joining PTL in May 2011. 

What do you do?

I carry out a wide range of tasks, assisting the Client Directors at PTL in their work on a wide range of DB & DC pension schemes, including various DC master trusts.

But what does that really mean?

In reality, this involves a huge range of tasks: acting as the Secretary to the Trustees; providing formal minutes; planning meetings and pulling meeting documentation together; carrying out the majority of the actions that result from meetings or are otherwise requested by the Trustees; maintaining governance documentation; maintaining invoice records; communicating with advisers on the ad-hoc work and the ongoing regular work items; project managing anything that might need our involvement. Essentially, everything and anything on a Scheme that we get involved in!

What are the most interesting aspects of your role?

The variety is what keeps things interesting, every day is different in terms of work, workload, client and skills necessary.

What skills/qualifications do you need to be a manager at PTL?

Studying for the PMI is really helpful. I am going through my exams now and the variety of things that you learn in doing so is very useful. In short though you need to be very self motivated, able to work with any type of person, organised and happy to help in every situation. For me, the positivity in the role is key.

What sets PTL apart from other firms of Professional Trustees?

PTL’s team structure is its main strength. The fact that we have colleagues at the same levels and above who we can turn to and ask simple questions, get second opinions and check things with is invaluable and makes life much easier. It also provides flexibility and a safety net when we are up against a deadline. The variety of the team and the knowledge gained from working across such a wide range of client is something that makes PTL stand out. That and we are really leading the way on DC governance, in my (admittedly biased) opinion.

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About Us

PTL is an award-winning provider of independent trustee and governance services, serving clients across the UK. Our specialist team of professional trustees deliver a pragmatic, personable and professional service to help you effectively manage your scheme.